Word of mouth marketing contributes significantly to Voice & Word’s profile.

Read what our clients have to say about their experiences.  To read the full testimonial click on the pdf link to the right.

'We will certainly request your assistance in the future and would have no heistation in recommending your support in improving communication skills." Tom Holman, Ultrafeedback Pty Ltd	Read more
"If you want stunning results in a short space of time, hire Sandra and do what she tells you to do!!" Jen Harwood, Direct Incite Pty Ltd	Read more
"We wish you continued success in your business ventures and look forward to working with you again in the future." AIOP, AIOP Victoria Division	Read more
"On all occasions working with Sandra Baigel exceeded expectations. In both the Voice Mastery Workshop and Presentation Assessment I have learnt valuable tools that I can use for future products." Kalene Caffarella, Caffarella Cross Cultural	Read more
"Faced with the challenge of communicating to our customers a change of company name, trading terms and image, we knew immediately we needed help..." Steven and Danielle Angel,The Bath Hut	Read more
"I was seeking a coach to help refine my information delivery at Board and Senior Executive level without compromising my individual style. .." Marc Flipo, Director Corporate Services, DeakinPrime	Read more
"I was concerned that my voice was not strong, and that it was too high, and with your analysis and feedback, I now see (and hear) this is not the case. The awareness you have given me is priceless - thank you...." Belinda Merry PCC,WorkStyle Warrior	Read more
"Thank you so much for your assistance with my scripts and voice work for my upcoming recording - I was amazed at how effective my writing became after only one 30-minute session with you over the phone. The skills you imparted, enabled me to re-write the first script with you, then the second on my own with such ease!" Marie Farrugia, Speaker - Trainer - Master NLP Coach, Time for you
"The programs have allowed us to focus on our audience and their expectations, whilst ensuring the organizational goals are met. We have been able to improve our use of presentation tools, ensuring they add to the effectiveness of presentations and do not become a distraction. The hands on focus of services delivered are invaluable in building confidence and knowledge..." Lee Norman, Human Resources Manager, Ford Performance Vehicles	Read more
"Oh behalf of the Institute's Continuing Professional Education Unit, I would like to thank you for the contribution you have made in preparing and presenting the YACA- Effective Writing Skills for Business seminar in September..." Deborah Ravenscroft, Product Manager, The Institute of Chartered Accountants in Australia	Read more
"I gained excellent technical skills and advice related to improving my presentation ability however i remember the course particularly for the expert facilitation..." Charlie Roach, Group Manager Strategy & Support, Stellar Call Centres	Read more
"I am continuing to reap tangible benefits in the form of business coming to me as a result of the work done with Sandra Bagel of Voice & Word..." Jenny Brown, CFP, JBS Financial Strategists	Read more
"My aim in attending the workshop was to learn how to write a simple marketing brochure in order to promote my business. What I left wifh, was a whole lot of knowledge on how my brochure needed to communicate to prospective clients as well as some skills to get on with my website..." Helen Robinett, Image Advisor, Image Quest	Read more
"This was a stimulating and enjoyable workshop. I learnt more than I expected to having worked in customer service for over 10 years. There are real techniques that I want to try out with some of our more demanding customers."
"Our group doesn't like role plays. But doing them like this and then looking at other ways of saying the same thing really helped me."
"Useful discussion was generated across the group. We were able to gather ideas and find out what others are thinking…. Also how to say things in a more constructive way."
"Practical application in exercises and role plays made it easy to absorb the content. The planning strategy at the end of the day helped us put our learning into practice."
"An excellent presentation that held my attention the whole time!"
"I now know how to adjust my style to get the audience sit up and take notice of what I say! It was great fun and a fabulous way to learn."
"Clear attention is paid to adult learning principles. Throughout our program, Sandra checked to confirm our understanding of the concepts delivered. Also, she creates a very open environment where people feel comfortable with sharing their thoughts."
"Working at taking my different audiences’ need into account has made a huge difference to the way they accept the message. I feel so much better after each event. Now, I look forward to delivering presentations on behalf of the company."